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Privacy policy

Effective Date: 18/02/2026

Soulspire Rituals respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and Irish data protection law.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Who We Are

Soulspire Rituals
Dublin, Ireland
Email: soulspirerituals@gmail.com

For the purposes of data protection law, Soulspire Rituals acts as the data controller of your personal data.

2. Personal Data We Collect

We may collect the following information:

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Payment information (processed securely by third-party providers)

  • Order history

  • Website usage data (IP address, browser type, device information, pages visited)

We collect only the data necessary to provide our services and operate our business responsibly.

3. How We Use Your Data

We use your personal data to:

  • Process and fulfill your orders

  • Communicate order confirmations and shipping updates

  • Provide customer support

  • Maintain accounting and tax records

  • Improve website functionality and user experience

  • Send marketing communications (only where consent has been given)

You may unsubscribe from marketing emails at any time.

4. Legal Basis for Processing

Under GDPR, we process your data on the following legal grounds:

  • Contractual necessity (to fulfill your purchase)

  • Legal obligation (tax and accounting compliance)

  • Legitimate interest (business improvement and fraud prevention)

  • Consent (for marketing communications)

5. Payment Processing

Payments are processed securely through Stripe. Soulspire Rituals does not store or have access to your full card details. Stripe processes personal data in accordance with its own privacy policies and security standards.

6. Third-Party Services

We use trusted third-party service providers to operate our business, including:

  • Stripe (payment processing)

  • Shipping providers (order delivery)

  • Google Analytics (website analytics)

  • Email marketing platforms (for newsletters and updates)

These providers process personal data only as necessary to perform their services.

Some of these providers may process data outside the European Economic Area (EEA). Where this occurs, appropriate safeguards are in place in accordance with GDPR requirements.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill orders

  • Comply with legal and tax obligations

  • Resolve disputes

After this period, data is securely deleted or anonymized.

8. Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact: soulspirerituals@gmail.com

You also have the right to lodge a complaint with the Irish Data Protection Commission.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, loss, or disclosure.

10. Cookies

Our website uses cookies and similar technologies to improve user experience and analyze website traffic. You may manage cookie preferences through your browser settings.

A separate Cookie Policy may provide additional details.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on this page with a revised effective date.